Patient Access Services Survey

1. If we could offer appointments outside normal hours, which would suit you best?


2. Which consultation type do you prefer?


3. Where would you be able to go access for health care outside of normal practice opening hours?


4. Which of our extended practice team services are you aware of, if any?


5. Generally how easy or difficult to get through to someone at your practice on the phone?


6. Were you satisfied with the appointments you were offered?


7. Overall how would you describe your experience of making an appointment?


8. When was your last appointment?


9. Do you feel the clinician listened to you?


10. Were you involved as much as you wanted to be in decisions about your care and treatment?


11. Did the clinician treat you with respect and dignity?


12. How easy is it to use your GP practice's website to look for information or access services?


13. Overall how would you describe your experience of your GP Practice?


For this section we will ask you some questions about yourself, firstly what is your age?




Ethnic Group?


Employment status?


Preferred method of travel to the surgery?