We would like to know what you think about the services offered at Selsey Medical Practice and would be grateful if you would complete this short survey.
If you mark anything as poor, it would be helpful if you could provide a brief explanation in the comments section at the end of the survey.
Last time you saw or spoke to a GP from the Practice, how would you rate each of the following?
1. Listening to you
2. Explaining tests and treatment
3. Involving you in decisions about your care
Last time you saw or spoke to a nurse/paramedic practitioner from the Practice, how would you rate each of the following?
4. Listening to you
5. Explaining tests and treatment
6. Involving you in decisions about your care
7. How satisfied are you with the support given to manage your long term conditions?
8. How satisfied are you that members of the reception/admin staff at the Practice were polite?
9. How satisfied are you that members of the reception/admin staff at the Practice were helpful?
10. Do you understand what a Social Prescriber does?
11. Have you personally benefitted from their work at Selsey Medical Practice?
THE FOLLOWING QUESTION IS ONLY FOR THOSE WHO HAVE HAD AN APPOINTMENT WITH THE SOCIAL PRESCRIBER
12. Would you have seen a GP if you had not seen the Social Prescriber?
13. Have you used e-Consult on our website to seek advice or help about something?
IF YOU ANSWERED 'NO' TO QUESTION 13 PLEASE GO DIRECT TO QUESTION 17
14. If you have used e-Consult, how easy did you find the process?
15. If you have used e-Consult, were you satisfied with the outcome?
16. If you have used e-Consult, would you use it again?
17. The Practice installed a new telephone system at the end of last year. If you have called the Practice in 2021 how easy was it to get through?
18. How easy is it to book or cancel an appointment by telephone?
19. When booking, how satisfied were you with the type of appointment(s) offered to you?
20. If you need a consultation with a clinician, what are your preferred times?
21. How would you prefer the Practice communicates news and service updates with you?
22. Overall, how satisfied are you with Selsey Medical Practice
Please use this box to add any other comments you wish to make: