VHG Patient/Carer Survey (Appointments)
Please select the appropriate option
Age (if you are completing this survey on behalf of another patient, please select their age bracket)
Since the beginning of the first lockdown, have you contacted the surgery?
If you selected YES to the previous question, please select the reason why you contacted. If you contacted us for more than one of these reasons, please select all that apply.
If you selected 'Other', please state why
If you HAVE NOT contacted the surgery since the beginning of the first lockdown, please select why. If there is more than one reason, please select all that apply.
If you selected 'Other', please state why
If you have contacted the Village Health Group during the lockdown periods, please select which branch you contacted. If you contacted more than one, then please select all that apply.
If you contacted the Village Health Group since the beginning of the first lockdown, how did you make contact with the branch? PLEASE SELECT ALL THAT APPLY
If you contacted the surgery for an appointment during this time, how quickly was your request dealt with?
If you selected 'Other' to the previous question, please state how quickly your appointment request was dealt with here.
If you contacted the Village Health Group for an appointment during this time, how was you appointment carried out? Please select all that apply if you had more than one type arranged.
If you had a TELEPHONE CONSULTATION with a GP or Nurse, please select all that apply
If you had a VIDEO CONSULTATION with a GP or Nurse, please select all that apply
If you had a FACE TO FACE CONSULTATION at the surgery, please select all that apply
Do you have any comments about what has WORKED WELL from your experience of our services during Covid-19?
Do you have any comments about what COULD BE IMPROVED from your experience of our services during Covid-19?
As a patient, how would you like to see Village Health Group news and important messages in future? Select all that apply
If you selected 'Other' to the previous question, please state what other method you would like us to use to keep in touch with our patients.