Friends & Family Test
Thinking about your GP practice overall, how was your experience of our service?
Very Good
Good
Neither Good Nor Poor
Poor
Very Poor
Don't Know
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Additional Questions
Ability to get through to the Practice on the phone? Ability to get through the surgery on the phone?
Excellent
Very Good
Good
Average
Poor
The way you were treated by reception staff
Excellent
Very Good
Average
Poor
How quickly you got to see a doctor
Very quickly
Fairly quickly
Not so quickly
Not at all
How quickly you got to see a Nurse
Very quickly
Fairly quickly
Not so quickly
How well the doctor explained your problems or treatment
Extremely well
Fairy Well
Not too Well
Not at all
How well the doctor or nurse listened to what you had to say
Extremely well
Fairly well
Not too well
Not at all
What Age are you?
0-15
16-24
25-34
35-44
45-54
55-64
65-74
75-84
85+
Which of the following best describes your ethnic background
White British
Irish
Other white background
Indian
Pakistani
Bangladeshi
Other Asian Background
Chinese
African
Caribbean
White and Black Caribbean
White and Black African
White & Asian
Other Asian background
Other mixed background
I would rather not say
Are you?
The Patient
The Patient of Carer
The patient and Parent/carer
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