Friends & Family Test
Thinking about your GP practice overall, how was your experience of our service?
Very Good
Good
Neither Good Nor Poor
Poor
Very Poor
Don't Know
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Additional Questions
Were you involved enough in decisions made about your care and treatment
Totally
Very involved
Generally
Not very
Not at all
Was the surgery clean
Totally clean
Very clean
Generally clean
Not very clean
Dirty
Were the receptionist helpful?
Totally
Very helpful
Generally helpful
Not very helpful
Not at all helpful
Is it easy to get an appointment for a GP either by telephone or face to face?
Very easy
Generally easy
Sometimes easy
Not very easy
Not at all easy
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