Friends and Family Test - Results

Extremely Likely 21
Likely 3
Neither Likely nor Unlikely 1
Unlikely 3
Extremely Unlikely 6
Don't Know 0

What you had to tell us

We asked... "Please tell us the main reason for your selecting your answer"

I never had problems to get an appointment and have been seen by a doctor for my condition on the day if I had an urgent problem. The staff is very caring and supportive to accommodate my needs if I need a non urgent appointment or repeat prescription. Treatment plans are always discussed with me and I am involved in the decision making process. There is also a lot of Online service available. It is a great surgery for the whole family.
- Anonymous on 17/02/2017
New to the practice but on the visits to register and sort prescriptions plus one doctors appt I was impressed by staff, procedures, professionalism helpfulness and politeness. Retired Practice Manager so knew what was expected.
- Anonymous on 11/10/2016
I have always received prompt courteous service, and can access a GP appropriate to my issues.
- Anonymous on 06/09/2016
Every person I have met at Minster Medical Practice has been professional, thorough, supportive, polite and friendly. I am always telling people what a great surgery it is.
- Anonymous on 19/03/2016
Consistent caring professional care. I'd be lost without my GP who is experienced, pro-active and reassuring in difficult times. All staff are considerate, efficient and genuinely interested in supporting each patient.
- Anonymous on 09/11/2015