Friends & Family Test - Results

Extremely Likely 77
Likely 31
Neither Likely nor Unlikely 10
Unlikely 7
Extremely Unlikely 8
Don't Know 0

What you had to tell us

We asked... "Can you tell us why you gave that response?"

I have always had great service from ALL the staff at the Orchard Surgery. They work very hard at the front-line of NHS healthcare. The Receptionists, Secretaries, Nurses and Doctors all work really well as a team to provide excellent healthcare. The NHS (despite its problems) is a fantastic service for all UK residents. Some people are quick to complain when things go wrong, or waiting times are long. Thay fail to appreciate what they have in a system that provides free healthcare for all. Try living in the USA for a while, and you will quickly relaise how lucky you are!
- Anonymous on 14/03/2018
Every one is helpful and friendly Only down side is trying to book an appointment in advance
- Anonymous on 27/09/2017
I have found the surgery and staff to be very helpful and I have no trouble getting myself or my family appointments when needed.
- Anonymous on 15/09/2016
Have been registered at this practice for over 30 years and in that time, with all the changes, have not had anything to complain about (except perhaps waiting times which I suspect is common to a lot of surgeries).
- Anonymous on 05/09/2016
Have been a patient at Orchard surgery Lancing for many years and have always been very happy with all care received from this practice
- Anonymous on 16/08/2016