Friends and Family Test (FFT) - Results

Extremely Likely 25
Likely 5
Neither Likely nor Unlikely 0
Unlikely 0
Extremely Unlikely 3
Don't Know 2

What you had to tell us

We asked... "Can you tell us why you gave that response?"

We have been at this practice for 17 years and have always received the very best of care. Not to say there are not the usual frustrations with getting an appointment etc, but on the whole and excellent practice.
- Anonymous on 08/11/2016
I saw the doctor today, although I had to wait to him, as an emergency came in the receptionist told me what was happening, so it was okay. I was well looked after.
- Anonymous on 04/10/2016
The care I received recently when visiting one of your nurses was outstanding, I am very scared of needles and she put me at ease while giving me an injection, this made the whole process a lot easer. Thank you Riverside Practice.
- Anonymous on 07/06/2016
The practice looks and feels like a friendly place. You can see the doctors and staff are always very busy, but through that seem to care and understand.
- Anonymous on 29/01/2016
Anyone can see how busy the practice is and sitting in the waiting room you can see how some patients are very demanding and rude to the staff who are clearly trying to help. But in spite of all that, the care my family and I have received has always been excellent. Thank you
- Anonymous on 31/12/2015