Friends and Family Test - Results

Extremely Likely 452
Likely 36
Neither Likely nor Unlikely 7
Unlikely 7
Extremely Unlikely 13
Don't Know 8

What you had to tell us

We asked... "Can you tell us why you gave that response?"

I have always felt the receptionists / Dr's do their best to help
- Anonymous on 27/12/2019
I felt my concerns about my toddler’s health were minimised and dismissed. I felt like it took a lot of energy to get a referral to paeds. Once she was seen by paeds she was prescribed a medication that relieved her main health complaint... a medication that could have been prescribed by a GP. She was also referred onto a specialist for further investigation. I felt we weren’t listened to and at times I felt like a time waster. It was quite upsetting to have a poorly child and made to feel that way.
- Anonymous on 23/12/2019
Because all staff are prepared to go the extra mile
- Anonymous on 20/12/2019
Amazing team!!
- Anonymous on 20/12/2019
I like the combination of face to face and e consultations. Always find staff helpful and cheerful
- Anonymous on 20/12/2019