Friends and Family Test - Results

Extremely Likely 60
Likely 2
Neither Likely nor Unlikely 4
Unlikely 0
Extremely Unlikely 9
Don't Know 0

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Always offered a GP appointment on day requested. Usually with own GP - excellent service.
- Anonymous on 03/03/2015
I have always been looked after so well, always being able to see my own doctor on the day that I requested. I have always been able to discuss any queries I had fully and satisfactorily. I have nothing but praise for the practice.
- Anonymous on 15/02/2015
I appreciate being able to see the same GP each time (unless it is an emergency) and being given an appointment within a couple of days or sooner. I feel that I am listened to and that the appointment allows sufficient time without feeling rushed. Everyone at the practice is friendly and courteous even when I'm sure they are at times under pressure.
- Anonymous on 10/02/2015
I never have any trouble getting an appointment to see a doctor. If my doctor is not available he always calls back promptly to give a telephone consultation. The staff on reception are always friendly and helpful. My own doctor Matt Bull has been extremely sensitive and helpful in ensuring I get the right support for managing my depression.
- Anonymous on 06/02/2015
A great practice, doctors always helpful and my doctor is excellent. Very good service from all staff. Never had cause for complaint.
- Anonymous on 06/02/2015