Friends and Family Test - Results

Extremely Likely 178
Likely 19
Neither Likely nor Unlikely 8
Unlikely 7
Extremely Unlikely 7
Don't Know 2

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Very efficient, caring, proactive group of practitioners
- Anonymous on 29/11/2018
I moved to the area in 2016 and signed up with this practice. Since becoming a patient I developed a hip problem which required full replacement hip surgery. The service I have received has been second to none. From Dr Clausen making the referral and post operation I have received nothing but an excellent service. This includes after care from Dr Clausen and other doctors, reception staff, dispensary staff and the district nurses. I have seen the district nurse Cheryl Williams on 2 occasions since the operation , I found the nurse to be very caring and nothing seems to be a problem I was made to feel that everyone cared about my wellbeing and recovery. I would like to say a big thank you to everybody at the surgery.
- Anonymous on 28/11/2018
The practice is thorough in all they do, you do feel that the doctors, nurses, receptionists treat everyone the same - and although they all work terribly hard they don't make you feel rushed or that they don't have time for you.
- Anonymous on 13/11/2018
Having finally plucked up the courage to have my flu jab I came to surgery last Saturday. As I have asthma I was offered pneumonia at the same time which I agreed to.....what a decision I regret. Basically I have ended up in Hull royal having being admitted on Monday only being discharged this afternoon. I rang the surgery on Monday and have a telephone consultation with Dr Piper when I described my symptoms she wanted to see me. But I wasn’t well enough to get to the surgery so she offered to do a house visit. When she saw me she was concerned and referred me to the AMU which luckily she did. I had a blood infection and have had high temperature, swelling arm and red strange rash it has been a nightmare and only made my fear of injections 100 times worse. But wanted to say THANK YOU 👏
- Anonymous on 24/10/2018
I have been a patient at this practice for over 25 years and have always received caring ,courteous service from everyone involved in the care of my parents, myself and my children. I would recommend them to anyone.
- Anonymous on 19/09/2018