Friends and Family Test January 2020 - Results

Extremely Likely 70
Likely 56
Neither Likely nor Unlikely 15
Unlikely 12
Extremely Unlikely 10
Don't Know 0

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Previous to my last apointment it was very difficult to get to see a doctor on that day Unless it was an emergency. On this occasion my call was answered promptly and was able to see a doctor within hours.
- Anonymous on 05/02/2020
Because you are a hardworking dedicated team working hard to keep us well in very trying times
- Anonymous on 04/02/2020
Treated with courtesy and respect
- Anonymous on 29/01/2020
When your GP treats you as a person ... rather than a patient... you know you are in good hands.
- Anonymous on 16/01/2020
I could not get an appointment on Tuesday but used the e-consult and did actually get an appointment which was good, I needed treatment and I got it. I feel that the Drs are great. However there are times when getting an appointment is not easy and extremely frustrating when I finally get through to speak to someone at 8.05 am I find that all appointments are filled despite that day only starting at 8.00 am I think this suggests that the surgery has too many patients so I would not recommend the surgery because I would not like to see any more people on the books unless there are more Drs or Nurses.
- Anonymous on 16/01/2020