January 2020 Friends and Family Test - Results

Extremely Likely 5
Likely 0
Neither Likely nor Unlikely 0
Unlikely 0
Extremely Unlikely 0
Don't Know 0

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Called at 9.00am as I was concerned about a mole on my face. Jackie (sec) listened to my concerns and by 11.15 it had been taken off! Wow! Fab service.
- Anonymous on 30/01/2020
-First class, professional service -Prompt appointments -Friendly staff -Efficient use of technology
- Anonymous on 28/01/2020
Staff polite & appointments given - very good Nurse Sue very kind and explained everything well.
- Anonymous on 28/01/2020
Such friendly, professional reception staff. Prompt call back from a GP Prompt, informative appointment & treatment from Dr Frost Couldn't ask for more - many thanks.
- Anonymous on 23/01/2020
Two reasons - I was of a very low mood & Dr Henderson listened, empathized & gave me a hug. It was so lovely. I felt human again & not just an NHS number. Second reason - on another occasion Jacqui the receptionist was so professional and heard my cry for help - AMAZING
- Anonymous on 22/01/2020