FFT - Results

Extremely Likely 67
Likely 20
Neither Likely nor Unlikely 1
Unlikely 0
Extremely Unlikely 2
Don't Know 2

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Relatively easy to get an appointment if it’s something that can be dealt with by the nurses rather than the doctors
- Anonymous on 02/01/2020
Dr Coleman is the best doctor I have had for many years. Understanding, patient and explains in a way it is easy to understand. Imogen is the best receptionist as she is knowledgable and helping patients is never too much trouble, if she says she will do something you can rely that she will. The practice is modern and pleasant but needs to give quicker appointments and get all staff up to speed.
- Anonymous on 23/12/2019
I cannot recommend Highgate Surgery enough. From booking to seeing the Dr or other HC professional the whole team are wonderful. My GP is always polite consistent and caring and shows genuine interest in both the issue at hand but also the person.. They take the time to ask you how things are and always show interest in your wellbeing. The follow and telephone service also is great - as are the online services.
- Anonymous on 23/12/2019
Got an appointment on the same day. Gp identified the problem quickly.
- Anonymous on 23/12/2019
Always able to get an appointment , friendly and professional staff. The doctors surgery always looks perfectly clean!
- Anonymous on 23/12/2019