Friends and Family Test April 2019 - Results

Extremely Likely 8
Likely 10
Neither Likely nor Unlikely 0
Unlikely 0
Extremely Unlikely 0
Don't Know 0

What you had to tell us

We asked... "Can you tell us why you gave that response?"

The new phone system is so much better, much easier to get through and the call system tells us what queue position we are at. thank you.
- Anonymous on 28/08/2019
The new callback facility on your phone looks to be a great move. I tried it yesterday. Receptionists are very helpful
- Anonymous on 28/08/2019
Dr Ash was kind, patient and thoughtful. Reception staff are friendly, efficient and helpful. Thank you
- Anonymous on 17/06/2019
My remarks refer to the nursing station: Easy to arrange an appointment, seen on time or before, totally painless extraction of blood. Very friendly and efficient staff.
- Anonymous on 17/06/2019
Prescription team always treat me with dignity and respect. they have helped me to resolve a problem getting medicines for mental health issues.
- Anonymous on 16/05/2019