Castle Healthcare Practice - Friends and Family Survey - Results

Extremely Likely 39
Likely 4
Neither Likely nor Unlikely 1
Unlikely 1
Extremely Unlikely 1
Don't Know 0

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Dr Ovendon listened to my concerns and I was extremely happy with her responses, suggested treatment and offer of a follow up appointment to see how thing were going. I am so grateful and couldn’t ask for better care.
- Anonymous on 07/05/2019
I was telephoned back by Dr Hutchinson who was the triage doctor at the time. He gave me sound, sensible and sympathetic advice. I was perfectly happy with the service as usual.
- Anonymous on 19/04/2019
I was called back and seen quickly by a lovely triage doctor who sorted me out in no time. Excellent service. Thank you Castle.
- Anonymous on 08/04/2019
Had a double appointment to deal with two issues. Both dealt with extremely professionally and sympathetically. One issue required advice from a consultant at NUH which was received and acted on promptly. The other required an X-ray which was also done promptly. I couldn’t ask for better service both from Castle and NUH.
- Anonymous on 08/04/2019
Friendly, efficient and caring
- Anonymous on 26/03/2019