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The Duru Practice
Patient Participation Group (PPG) Questionnaire
Thank you for joining our virtual Patient Participation Group. You will not be overloaded with emails but we would appreciate your feedback to the questions we ask about the practice and value your suggestions on how we can improve the services we provide to you.
Questions about receptionists and Appointments
Q01. How Helpful do you find the receptionists at your GP Practice?
Q02.How easy is it to get through to someone at your GP practice on the phone?
Q03 If you need to see a GP urgently, can you normally get seen on the same day?
Q04 How easy is it to book ahead in your practice?
Q05 How do you normally book your appointments at your practice?
Questions about Care from your Doctors
How good was the last GP you saw at each of the following?
Q06. Listening to you?
Q07. Explaining tests and treatments
Q08. Involving you about decisions about your care
Q09. Did you have confidence and trust in the GP you spoke to?
Questions about Care From your Nurses
How good was the last Nurse you saw at each of the following?
Q10. Listening to you?
Q11. Explaining tests and treatments
Q12. Involving you about decisions about your care
Q13. Did you have confidence and trust in the Nurse you spoke to?
General Questions about your Local GP Surgery
Q14. How well does the practice help you to cope with your health problems
Q15. Overall, How would you describe your experience of your GP Surgery?
Q16. Would you recomend our GP practice to someone who just moved into your area?
Q17. Finally, please add any other comments or suggestions you would like to make about your GP practice