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The Duru Practice

Patient Participation Group (PPG) Questionnaire

Thank you for joining our virtual Patient Participation Group. You will not be overloaded with emails but we would appreciate your feedback to the questions we ask about the practice and value your suggestions on how we can improve the services we provide to you.

Q1. Are you aware of The Duru Practice has its own website?

http://www.thedurupractice.co.uk

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Q1a. If Yes: Have you accessed our website?

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Q1b. If Yes: What is your opinion of the content? How could we improve the website?

Q2. Are you aware the practice has a webpage on NHS Choices ?

http://www.nhs.uk/Services/GP/DefaultView.aspx?id=42521

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Q2a. If Yes: Have you accessed our NHS Choices webpage?

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Q2b. If Yes: What is your opinion of the content?

Q3. Do you order prescriptions online?

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Q4. Did you know you can make and cancel appointments online?

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Q5. Did you know you can now see part of your medical records online?

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Q6. Do you currently receive text message reminders for appointments?

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Q7. Are there any suggestions you would like to make as to how we could improve our services to you? We would appreciate your honest comments and as a practice team, we will consider all suggestions made.