This survey is now closed

Survey West Street

Our questionnaire is designed for you to answer anonymously, your identity cannot be revealed via your answers. We will use the information you provide to help us improve the quality of service we provide to our patients.

This survey can be completed as a hard copy in pen or on-line via our website at www.medinahealthcaresurgery.nhs.uk

West Street Surgery

Do you think Medina Healthcare communicates information about services and self-education effectively to its patients?

 
 
 

If the answer to the previous question was No please provide your comments as feedback.

What do you consider is the most effective way of us communicating this information to our patients?

 
 
 
 
 
 

Is there any particular information regarding disease management, symptoms or services you would like to see advertised - tick as many as you wish

 
 
 
 
 
 
 
 
 
 
 
 

If there are any other areas not covered above please list them below.

In order of importance what do you think is the most important information that you would like to see displayed in the surgery?

As a patient how do you prefer to communicate with the surgery when required?

 
 
 
 
 
 

If needed please supply further information as to how you would prefer to communicate with the surgery.

Have you viewed or were you aware that we have a website www.medinahealthcaresurgery.nhs.uk ?

 
 
 

If you have used the website did you find the information useful?

 
 
 

Please add any comments you may wish to make about our website

When dealing with the reception/admin staff at the surgery do you feel satisfied with the way information is communicated to you?

 
 
 
 

If needed please supply further information as to how you feel the reception/admin team communicate with the you.

During consultation with the GPs at the surgery do you feel satisfied with the way information is communicated to you?

 
 
 
 

If needed please supply further information as to how you feel the GPs communicate with the you.

During consultation with the Nurses at the surgery do you feel satisfied with the way information is communicated to you?

 
 
 
 

If needed please supply further information as to how you feel the Nurses communicate with the you.

To help us analyse your answers please tell us a few things about yourself:

Are you male or female?

 
 

What age are you?

 
 
 
 
 
 
 
 
 

What is the ethnic background with which you most identify?

 
 
 
 
 
 
 
 
 
 
 
 

How would you describe how often you come to the practice?

 
 
 

How can we improve the patient experience at Medina Healthcare? Please let us have your suggestions. If you are happy for us to contact you periodically by e-mail please supply your email address with your comments.

Please note that no medical information or questions will be responded to via this questionnaire. The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998.

Many thanks for your time in answering the questions on this survey.

This survey is now closed