This survey is now closed

Little Waltham 2012 Patient Survey

Thank you for taking the time to complete this survey. Your feedback is important in helping us to improve our service. If you are dissatisfied with any aspect of the service we provide please indicate why in the comments box at the end of the survey. Your answers will be anonymous.

My last appointment was

 
 
 

My appointment was

 
 

I can get an emergency appointment on the day if I need it

 
 
 
 
 

It is easy to pre-book a non-urgent GP appointment

 
 
 
 
 

It is easy to book a non-urgent appointment with my preferred GP

 
 
 
 
 

I am happy with the surgery opening hours

 
 
 
 
 

I am happy with the time spent waiting in surgery to be seen

 
 
 
 
 

I am happy with the care I receive

 
 
 
 
 

I am happy with the way test results are given

 
 
 
 
 

It is easy to reach the surgery by telephone

 
 
 
 
 

It is easy to speak to a dispenser by telephone

 
 
 
 
 

The receptionists are friendly and approachable

 
 
 
 
 

The dispensers are friendly and approachable

 
 
 
 
 

Would you recommend the surgery to friends or relatives

 
 

What do we do well

What could we do better

Additional comments

To help us analyse your answers please tell us a few things about yourself:

I am

 
 

What age are you

 
 
 
 
 
 
 
 
 

What is the ethnic background with which you most identify?

 
 
 
 
 
 
 
 
 
 
 
 

Thank you for completing this survey. The results will be published on our website and in a newsletter which will be available from reception. The results will also be discussed at a meeting with patients in March. If you have any questions about the survey please contact Julie Price, Senior Practice Manager on 01376 341411.

This survey is now closed