Friends & Family Test
You cannot take this test at this time
How likely are you to recommend our GP Surgery to friends and family if they needed similar care or treatment?
Extremely Likely
Likely
Neither Likely nor Unlikely
Unlikely
Extremely Unlikely
Don't Know
Thinking about your responses, what is the main reason why you feel this way?
Tick this box if you consent to us publishing your comment anonymously on our website.
Additional Questions
How satisfied you are with the services you receive?
1 – Extremely Satisfied
2 – Satisfied
3 - Dissatisfied
How satisfied you are with access to a range of services? (GP’s, Nurses, Health Visitor, Midwife, Counselors etc.)
1 – Extremely Satisfied
2 – Satisfied
3 - Dissatisfied
How satisfied you are with Surgery Opening Times?
1 – Extremely Satisfied
2 – Satisfied
3 - Dissatisfied
How satisfied you are with access to Urgent Appointments?
1 – Extremely Satisfied
2 – Satisfied
3 - Dissatisfied
How satisfied you are with access to Pre-bookable Appointments?
1 – Extremely Satisfied
2 – Satisfied
3 - Dissatisfied
How satisfied you are with obtaining an appointment with your preferred GP?
1 – Extremely Satisfied
2 – Satisfied
3 - Dissatisfied
How satisfied you are with Methods of Contact? (Face-to-face, telephone, electronic)
1 – Extremely Satisfied
2 – Satisfied
3 - Dissatisfied
How satisfied you are with the Telephone Answering Service?
1 – Extremely Satisfied
2 – Satisfied
3 - Dissatisfied
How satisfied you are with the Waiting Room Facilities?
1 – Extremely Satisfied
2 – Satisfied
3 - Dissatisfied
How satisfied you are with our Customer Service? (how well staff respond to meet your needs)
1 – Extremely Satisfied
2 – Satisfied
3 - Dissatisfied
How satisfied you are with the Information available for Patients?
1 – Extremely Satisfied
2 – Satisfied
3 - Dissatisfied
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