Friends and Family Test - Results

Extremely Likely 6
Likely 0
Neither Likely nor Unlikely 0
Unlikely 3
Extremely Unlikely 1
Don't Know 0

What you had to tell us

We asked... "Can you tell us why you gave that response?"

always running late, putting other people in front of you even though you have had appointment booked for weeks and specified time. Should put them to the back of the queue. Why should people turning up on time suffer
- Anonymous on 28/04/2016
Used to be a great surgery but now almost impossible to get appointments. Receptionists grill you for lots of information which is very awkward. Pharmacy always excellent. Unfortunately huge drop in service
- Anonymous on 23/02/2016
Firstly ALL the staff at the surgery are fabulous! The reception staff are so helpful and not once have I struggled to get an appointment. The GP's are kind and compassionate and I really feel they listen. The dispensary staff are also brilliant. They are always so friendly and helpful. Wonderful surgery with outstanding staff.
- Anonymous on 17/12/2015
Appts arranged quickly. All staff polite and helpful. Doctors thorough and give a feeling of caring about you. Where needed, referral is quickly dealt with. No complaints at all about doctors or nurses.
- Anonymous on 02/11/2015
This is the friendliest and most caring practice I have ever known and I'm over 60! We rarely have to wait more than a day or two to be seen and can often get a same day appointment. The doctors are always happy to respond to queries by telephone and I feel that I can trust their recommendations. Thank you.
- Anonymous on 22/12/2014