Friends and Family Test - Results

Extremely Likely 15
Likely 4
Neither Likely nor Unlikely 4
Unlikely 10
Extremely Unlikely 23
Don't Know 0

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Level of care is appropriate to patients needs, without waste, so very efficient. i.e. most services my family needs to access can be provided by practice nurses or clinic pharmacist, and a doctor is always available for anything more urgent. All friendly professional staff too and good online / telephone services.
- Anonymous on 11/05/2018
During a recent visit with my father Dr Ruddle was extremely understanding of my mum and dads situation even though she was running late she spent time listening examining and then following things through. My mum and dad had been struggling for a while with no answers and we all felt listened to , for this we are extremely grateful . We also were shown a lot of kindness by reception staff at this time and want to say thank you
- Anonymous on 06/09/2017
Everyone seems to be doing their best but the Practice just unable to cope with the number of patients in this catchment. and now we are to be overwellmed with more houses.
- Anonymous on 03/08/2017
Cant get appointments in reasonable time.
- Anonymous on 10/05/2017
Always had excellent service from all the Doctors, medical staff and admin staff.
- Anonymous on 29/03/2017