Friends and Family Test - Results

Extremely Likely 49
Likely 38
Neither Likely nor Unlikely 11
Unlikely 7
Extremely Unlikely 10
Don't Know 1

What you had to tell us

We asked... "Can you tell us why you gave that response?"

No problems with Doctors and nursing staff. Doctors have time for you, involve you in decision making and explain things to you. Problem is getting an appointment. Ring up at 8.00am for a book on day appointment is like a lottery you probably won't get one. Have had to wait 3 weeks to see a GP.Talk about NHS crisis and GP crisis. The practice needs to sort out its appointment system.
- Anonymous on 13/05/2015
The doctors are pleasant and caring
- Anonymous on 27/04/2015
rude receptionist who cant be bothered with patients Dr's have a care free attitude Can never get an appointment Don't offer phone consultations Waste of time going to Queens Road Surgery
- Anonymous on 01/04/2015
It's difficult to obtain an appointment and generally difficult to get an appointment in the morning
- Anonymous on 01/04/2015
The doctors are very good and the reception staff are always cheerful
- Anonymous on 01/04/2015