Friends and Family Test - Results

Extremely Likely 78
Likely 27
Neither Likely nor Unlikely 2
Unlikely 0
Extremely Unlikely 2
Don't Know 0

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Both my wife and I have been patients at this practice for over 50 years. We have found, over the years all members of staff to be helpful, kind, caring and supportive. On a personal basis I have had cause to be extremely grateful and thankful for the prompt actions taken by Dr Chris Martin, (many years ago), and more recently Dr Marshall which hopefully has resulted in an early diagnosis and treatment, prompting a comment from my Consultant that "I had a GP who was very much on the ball".
- Anonymous on 01/03/2017
Temperamental using the new check in system, so had to queue to check in with the receptionist. I had an appointment with the healthcare assistant and then the doctor. Seen on time by both and in a friendly / professional manner. Can honestly say i`ve never had a problem whilst i`ve been at Heaton Norris Health Centre.
- Anonymous on 22/11/2016
Good service. short waiting times. Pleasant staff. Forward thinking nursing staff.
- Anonymous on 27/09/2016
Great Service
- Anonymous on 28/07/2016
The Practice Manager Mrs Wallis and her team do a wonderful job
- Anonymous on 22/02/2016