Friends and Family Test - Results

Extremely Likely 18
Likely 2
Neither Likely nor Unlikely 2
Unlikely 1
Extremely Unlikely 4
Don't Know 0

What you had to tell us

We asked... "Can you tell us why you gave that response?"

this is just the most professional and caring practice in the northwest. All the staff and doctors are so very very good. The new video was amazing and just shows what a fantastic bunch of people they are. Keeping most of us hopefully fit and well for a long time to come. A very big thankyou. J .P.Emmington
- Anonymous on 29/07/2016
Because they are great and do their best all the time
- Anonymous on 19/04/2016
I believe this practice is well run, patient focussed and efficient at trying to give patients the choices of Doctors/appointments they would prefer, Given the increasing pressure on the existing Practice it is regrettable that some delays occur. However I believe that it fares well compared to many other Surgeries in mitigating the appointment waiting time. The Doctors and Staff all appear to be patient focussed and treat them with respect, politeness and understanding.
- Anonymous on 03/03/2016
It takes a very long time to get an appointment and this has been getting worse in recent years
- Anonymous on 28/01/2016
Everything is excellent with the practice. The reception staff, the nurses, the doctors and the pharmacy staff are all wonderful. Also, the on-line service is excellent. I cannot find fault with anything. I would not hesitate to recommend the practice to anyone.
- Anonymous on 08/01/2016