Friends and Family Test - Results

Extremely Likely 8
Likely 4
Neither Likely nor Unlikely 5
Unlikely 13
Extremely Unlikely 41
Don't Know 2

What you had to tell us

We asked... "Can you tell us why you gave that response?"

I have always found all staff and doctors helpful and approachable, even when extremely busy. Although have noticed how much harder it is to get an appointment now compared to when I first registered, this I believe is due to the volume of patients has increased greatly.
- Anonymous on 07/03/2016
Although getting an appointment within 3 weeks is quite difficult, I've loved the way i've been approached by both the reception team and doctors. Also the warm response whenever I call into the surgery.
- Anonymous on 25/02/2016
I didn't have to wait many days for a 'flu jab and a routine appointment, and on the day I had consecutive appointments with a nurse and a doctor, which all worked out smoothly and conveniently. Every contact I've had with the practice has been friendly and efficient, and it's conveniently located. A real asset for our community!
- Anonymous on 11/02/2016
The practice is well run,and the Doctors are very helpful.Being a senior citizen I like the modern idea of practising preventive medicine. Also the practice is very convienent to where I live,and is very near the hospital.
- Anonymous on 31/12/2015
Doctors seem under great pressure making timely appointments difficult and their focus on hearing you challenged. I think the practice is under resourced doctor wise but it is always a welcoming environment. The quality of service at the pharmacy is a real plus.
- Anonymous on 23/11/2015