Friends and Family Test - Results

Extremely Likely 8
Likely 2
Neither Likely nor Unlikely 0
Unlikely 1
Extremely Unlikely 0
Don't Know 0

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Dr Poole is a 1st class caring knowledgable doctor if it weren't for him I most likely would have not survived my illness . The back up and care from the practice nurses is also to the same high standard. Well done keep smiling
- Anonymous on 04/12/2015
Not as good since the merger.
- Anonymous on 09/11/2015
Excellent service from all at the surgery.
- Anonymous on 28/07/2015
I was a Seal registered patient and can only say that the new group of GP's that replaced those that retired or left have been a huge asset to the practice. They care, have enthusiasm, take time, and best of all have a huge experience across the medical fields. To know that the GP you are seeing for complex issues is able to give you the expertise that you require or indeed refer you to a specialist who can assist promptly is a relief on its own. I have been seeing Dr Kingsley Poole and he is absolutely brilliant, he is a gentleman, he cares and shows that, he doesn't rest until he has identified the problem and gone onto treat the condition or refer to a specialist. I trust Dr Poole with my health and I know he will not let me down. Just the best that you can ever want at your surgery. Now they have joined with the other practice things can only get even better when the various GP's will be covering a huge range of expertise. I truly hope the GPs succeed in continuing to make this a most successful practice. Theres even a buzz when you go in the building now where as before it was rather a depressing place.
- Anonymous on 14/07/2015
Every doctor ive seen in 14yrs have all been brilliant, all are very caring, im very happy 2b with this practice, its always spotless the receptionists are so kind and accommodating in an emergency, the nurses are all gentle and so polite! It was nice 2 read about each doctors specialities, I have many different illnesses mainly gynaecological at the moment, so maybe when Igot womens problems il be able to ask to see a doctor in that field, im knew to internet still learning my way arround it! I wanted to access my health records but cant seem to find my way into that section, it says health records but wasnt a way in? Anyway thankyou for a bieng the lovley surgery you are! Its nice that youve joined sides!
- Anonymous on 20/05/2015